TruceWorks’ CLEAR five-step process provides an alternative way to interact in everyday relationship conflicts. The written form helps any two people to structure a more relational conversation over the internet or together on one computer. It is free and confidential.

Learn Effective Communication

• Think through your feelings and thoughts in a more informed way before communicating them;
• Structure the expression of your feelings to allow a more relational conversation;
• Increase clarity in your communication, so that you can be heard;
• Gain new skills in understanding the other person;
• Negotiate to receive what you need.

Learn New Ways to Resolve Conflicts

• Think through your responses by following a simple written form;
• Express your messages clearly, so that you can be heard;
• Experience mutual understanding through giving and receiving feedback;
• Negotiate directly to end the conflict.

Learn Skills to Improve Relationships

• Create emotional connection, by expressing your feelings and needs directly in writing;
• Experience that the other person has related to your feelings and needs;
• Relate to and accept the feelings and needs of the other person;
• Create a sense of mutuality in the give and take of feedback and negotiation.